Privacy Policy

Effective Date: May 14th, 2026

StrengthPro values your privacy. This Privacy Policy explains how StrengthPro collects, uses, stores, shares, and protects personal information when you use our website, mobile application, waitlist, account features, gym onboarding tools, connected-equipment features, and related services.

StrengthPro is an AI, IoT, and connected fitness technology platform designed to support strength-training experiences through mobile app features, gym onboarding, workout tracking, connected-equipment data, and related performance features where applicable.

By using StrengthPro, you acknowledge the practices described in this Privacy Policy.

1. Developer Identity and Contact Information

The StrengthPro mobile application, website, and related services are operated by:

StrengthPro
Website: https://strengthpro.ai
Contact Email: support@strengthpro.ai

For privacy-related questions, account deletion requests, or data-related inquiries, you may contact us at:

support@strengthpro.ai

2. Information We Collect

Depending on how you use StrengthPro, we may collect the following categories of information.

Account and Contact Information

We may collect information such as:

  • Email address

  • Name

  • Login or authentication information

  • Account profile details

  • User role, such as gym owner, trainer, trainee, or waitlist user

  • Communication preferences

  • Support request information

We collect this information to create and manage your account, provide access to app features, communicate with you, support account security, respond to support requests, and process account or data deletion requests.

Gym, Waitlist, and Onboarding Information

We may collect information such as:

  • Gym name

  • Business name

  • Contact person

  • Location or service area

  • Interest in StrengthPro installation, pilot programs, or product updates

  • Waitlist or early-access registration information

  • Information submitted through website forms or app onboarding flows

  • Information about whether you are a gym owner, trainer, trainee, or potential user

We collect this information to manage gym interest, pilot requests, waitlist signups, business development, customer support, launch communications, and product onboarding.

Location Information

Where applicable, StrengthPro may collect location-related information, such as:

  • Gym location or service area

  • User-provided city, region, or preferred gym location

  • Approximate location derived from device settings, IP address, or app permissions

  • Location information used to help connect users with gyms, pilot programs, waitlists, installations, or nearby StrengthPro-enabled equipment

We collect location information to support gym onboarding, waitlist management, pilot program coordination, service availability, user experience, connected-equipment deployment, customer support, analytics, and product improvement.

StrengthPro does not use location information for continuous background tracking unless this is clearly disclosed in the app and enabled with the user’s permission.

Workout and Training Information

Where applicable, we may collect information related to your use of StrengthPro training features, such as:

  • Workout sessions

  • Exercise selections

  • Training history

  • Repetition or movement-related data

  • Performance metrics

  • Progress records

  • Training preferences

  • Session timestamps

  • App-based workout activity

We collect this information to provide workout tracking, progress monitoring, training feedback, app functionality, performance insights, product improvement, and a personalized user experience.

Connected Equipment, Sensor, and Device Data

Where applicable, StrengthPro may collect data from connected fitness equipment, StrengthPro sensors, Bluetooth-connected devices, or other compatible hardware. This may include:

  • Equipment connection status

  • Sensor readings

  • Movement or distance-related data

  • Device identifiers

  • Session timestamps

  • Equipment usage information

  • App-to-device communication data

  • Bluetooth or connection-status information

  • Technical diagnostics related to connected hardware

We collect this information to enable connected-equipment functionality, display training data, support real-time feedback, improve device performance, troubleshoot technical issues, maintain system reliability, and support the StrengthPro user experience.

Technical and Usage Information

We may collect technical information related to your use of our website or app, such as:

  • Device type

  • Operating system

  • App version

  • Browser type

  • IP address

  • Log data

  • Crash reports

  • Usage activity

  • Diagnostic information

  • Error reports

  • Performance data

We collect this information to maintain security, improve performance, fix bugs, understand how users interact with StrengthPro, prevent abuse, and support reliable operation of our services.

3. How We Use Information

StrengthPro may use collected information to:

  • Create, authenticate, and manage user accounts

  • Provide access to the StrengthPro app and related services

  • Operate workout tracking and connected-equipment features

  • Display training, progress, and performance information

  • Manage waitlist, gym onboarding, and pilot program requests

  • Support location-based gym onboarding, service availability, and installation planning

  • Communicate with users about account activity, support requests, product updates, app updates, or service changes

  • Improve app functionality, user experience, product performance, and technical reliability

  • Troubleshoot bugs, device issues, sensor issues, and app-to-equipment connectivity

  • Protect the security and integrity of our services

  • Prevent fraud, abuse, unauthorized access, or misuse

  • Comply with legal, regulatory, accounting, or contractual obligations

  • Enforce our Terms of Use and other applicable policies

4. How We Share Information

StrengthPro does not sell personal information.

We may share limited information with trusted service providers that help us operate, secure, improve, and deliver our services. These providers may include:

  • Cloud hosting and database providers

  • Authentication and account-management providers

  • Email and communication service providers

  • Analytics and crash-reporting providers

  • Payment processors, if paid features are introduced

  • Customer-support tools

  • Website hosting and form-management providers

  • App distribution platforms, such as Apple App Store and Google Play

  • Contractors or technical partners assisting with app, hardware, software, or support operations

  • Gym, installation, or equipment partners, where necessary to support pilot programs, equipment deployment, or service delivery

These service providers are permitted to process information only as needed to provide services to StrengthPro and are expected to protect the information they process.

We may also disclose information if required to do so by law, regulation, legal process, court order, governmental request, or where necessary to protect the rights, safety, security, or property of StrengthPro, our users, service providers, partners, or others.

5. Data Security

We use reasonable technical, administrative, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include:

  • Encrypted transmission of data where supported, such as HTTPS/TLS

  • Secure authentication and access controls

  • Restricted access to personal information based on business need

  • Cloud infrastructure and database security controls

  • Monitoring, logging, and diagnostic tools to support security and reliability

  • Internal procedures for responding to security, support, and deletion requests

No method of transmission over the internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

6. Data Retention

StrengthPro retains personal information only for as long as reasonably necessary to provide our services, operate the app, maintain user accounts, support connected-equipment functionality, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.

General retention practices may include:

  • Account information is retained while your account remains active.

  • Workout, training, and connected-equipment data may be retained while your account remains active or as needed to provide app functionality.

  • Location-related information may be retained while your account remains active or as needed to provide gym matching, waitlist, service availability, equipment deployment, support, analytics, or legal compliance.

  • Waitlist, gym, and business inquiry information may be retained for as long as needed to manage launch communications, pilot programs, business development, and customer relationship management.

  • Technical logs, diagnostics, and security records may be retained for a limited period as needed for troubleshooting, security, fraud prevention, and service reliability.

  • Payment, tax, accounting, legal, or compliance-related records may be retained for the period required or permitted by applicable law.

When information is no longer needed, we will delete it, anonymize it, or securely retain it only as required for legitimate business, legal, or security purposes.

7. Account and Data Deletion

You may request deletion of your StrengthPro account and associated personal data at any time.

To request account deletion, please email:

support@strengthpro.ai

Please send the request from the email address registered to your StrengthPro account, or include the registered email address in your message.

Your email should include the following statement:

“Please delete my StrengthPro account and associated personal data. My registered email address is [your email address].”

You do not need to reinstall the StrengthPro app to request account deletion.

To protect your account, we may ask you to verify your identity before processing the deletion request. Once your request is verified, we will delete your account and associated personal data, including applicable account information, profile information, workout data, connected-equipment data, location-related information, onboarding information, and waitlist information, except for limited information we are legally required or permitted to retain.

We aim to process verified account deletion requests within 30 days of receiving and verifying the request.

Certain information may be retained after account deletion where necessary for legal compliance, tax, accounting, security, fraud prevention, dispute resolution, system integrity, backup, or enforcement of our Terms of Use. Retained information will not be used for normal app personalization or marketing after deletion is completed.

8. User Choices and Controls

Depending on the features available in the StrengthPro app, you may be able to access, update, or correct certain account information through your account settings.

You may also contact us at support@strengthpro.ai to request assistance with:

  • Accessing your personal information

  • Correcting account information

  • Requesting account deletion

  • Asking privacy-related questions

  • Withdrawing from waitlist or launch communications

Where location permissions are used, you may be able to control location access through your device settings. Disabling location access may limit certain features, such as gym matching, nearby equipment discovery, pilot availability, or location-based onboarding.

9. Children’s Privacy

StrengthPro is not intended for children under the age of 13, or the minimum age required by applicable law in your jurisdiction. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete it.

10. Third-Party Services and Links

StrengthPro may include links to third-party websites, app stores, gyms, equipment partners, or service providers. We are not responsible for the privacy practices, content, or security of third-party services. Users should review the privacy policies of any third-party services they access.

11. International Users

StrengthPro may process and store information using service providers located in Canada, the United States, or other jurisdictions. By using StrengthPro, you understand that your information may be processed in jurisdictions where privacy laws may differ from those in your location.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, data practices, or business operations.

When we update this Privacy Policy, we will revise the “Effective Date” at the top of this page. If we make material changes, we may provide additional notice, such as through the app, website, email, or other appropriate communication channels.

Your continued use of StrengthPro after the updated Privacy Policy becomes effective means you acknowledge the updated policy.

13. Contact Us

For privacy questions, account deletion requests, or data-related inquiries, contact:

StrengthPro
Website: https://strengthpro.ai
Email: support@strengthpro.ai